Monday, October 01, 2007

Newsflash: Many iPhone owners are whiners


Apple Users Talking Class-Action Lawsuit Over iPhone Locking (InformationWeek) reported on Dealbreaker's Opening Bell


No offense, but what's the deal with iPhone owners? Seriously. First, Apple warns them not to surf the internet when they're overseas, because they'll ring up a huge bill. What happens? Nobody listens, and then they complain when they get a $3,000 roaming bill. A bit steep? Sure, but they were warned, so hard to have too much sympathy. Then Apple warns them not to unlock their iPhones and that if they do, they might be in for some nasty surprises. Again, warning delivered and then followed up upon. But people act like it's some big shock. Here's the thing about the iPhone set. It doesn't really seem to be the early adopter crowd that everyone assumed it was. Remember those pictures of frat boys walking out of the Apple store, screaming at the top of their lungs? Exactly. That's the iPhone customer, which actually explains a lot.


While we're dogpiling on iPhone owners, don't forget the way that they screamed and mewled when the iPhone got a price cut.


To be a real early adopter you've got to be willing to hang out there on the edge, and pay top dollar to stay there: Forty thousand for a plasma tv ten years ago, eleven hundred for a Blu-ray player last year, and so on. Not to mention taking your lumps when hardware goes sideways on you, or if you end up on the losing side of a format war.


It's the cost of being first in line. Early iPhone owners are misguiding fanboys, not proper early adopters.

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4 comments:

Anonymous said...

Back in the day, early adopters were tinkerers, they were experimenters, they knew that they were on the cusp of innovation -- they were geeks. They worked with technical support from the company who put the product to market, they knew part of their role was to "debug in the field" -- shit, did I actually say that -- slap my ass and call me Charlie!

Today's early adopters are fashionista appliance operators. These high maintenance individuals have no purpose being near the bleeding edge of anything not presented on a runway or on the cover of Vogue. Their sense is that technology is a "style" and style should always enhance.

Fashion and cutting edge technology shouldn't attract the same people.


--


Raise your hand if you had an Apple Lisa computer!! I did...

Anonymous said...

Apple is once again, showing us how much they don't understand their market and don't understand their customers.

iPhone purchasers are displaying their total lack of sensibility. At the same time, they're showing their willingness to purchase uniqueness.

Lowering their price to expand their market, may result in picking up a handful of additional users, but Apple would be better off running up the prices on everything iPhone and living off the desperation of their current zealots.

With their "gotta-have" mentality, they'd be more than willing to shell out additional money for any new features or upgrades. Apple could develop "neat", but totally useless, additional features and programs, where they can charge outrageous prices that would allow them to recapture their development costs, after the sale of a couple hundred and reap the profit reward of the remaining thousands.

Alas, but once again, Apple is merely outsmarting themselves.

Anonymous said...

"they're showing their willingness to purchase uniqueness."


It is kinda like when you as all of the Goth kids why they dress that way...they all seem to work in something along the lines of individual identity and not wanting to be a follower.

We all know a true Goth would just tell you to fuck off as they take another drag from their Clove cigarette.

Unknown said...

As always I stand by my early adopter's maxim - "First in - first screwed." And Apple isn't any more discriminating than any other tech manufacturer. They are only interested in one thing - the "mark's " $. And a decent smoke after they total up the quarterly sales figs.

Hey Steve J - was it good for you, too?

'Nuff said!