Thursday, October 09, 2008

Over on GadgetTalk: Ranting about retail

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1 comment:

Flatland Pastor said...

Great post. My perspective in retail was that we had to make our store the "customer's place", too. As soon as the "us" and "them" mentality creeps in you're in BIG trouble as a retailer. My favourite places to shop always make me feel like I belong there.