Wednesday, October 15, 2008

Over At GadgetTalk: TrackItBack Makes An Important Decision

Update: At press time, no one from TrackItBack had responded to my enquiry. I just received a nice note from TrackItBack founder Jason Wagner. He took responsibility for listening to outside advisers who suggested the annual renewal, and made the decision to go back to what made them successful in the first place.

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1 comment:

Anonymous said...

i am a trackiback customer for 2 years now, never lost anything yet. i have to say i was extremely disapointed that they changed it to 1 year service, i felt ripped off. I got that email from Jason also, but for a guy that's a CEO, it's pretty pathetic to say that they "forgot" to listen to their customers, that just shows poor leadership on his end because how could he do such a huge change and just reverse it by saying he forgot? Not impressed Jason